Civlso
Civlso
These Terms of Service ("Terms") govern your use of Civlso (the "Service"), operated by Denad Labs LLC ("we", "us"). By creating an account or using the Service, you agree to these Terms.
Civlso is an educational study and practice tool for engineering topics. It is designed to help you build and check your own understanding. It is not a substitute for professional engineering judgment, a licensed review course, or advice from a qualified Professional Engineer, and its outputs must not be relied on for real-world design, construction, or safety decisions.
You are responsible for the activity under your account and for keeping your credentials secure. A guest or demo session may be offered for evaluation and is limited to free features.
Pro is billed through our payment processor on a recurring monthly or yearly basis until canceled. Semester Pass and Founder are one-time purchases; Semester Pass is temporary while Founder is lifetime access. Prices are shown in the app before purchase. See the Refund & Cancellation Policy for details.
You agree not to misuse the Service. See the Acceptable Use Policy, which is part of these Terms.
The Service, including its content, problems, and code, is owned by Denad Labs LLC and protected by law. You receive a personal, non-transferable license to use it for your own study.
We respect intellectual property rights and respond to valid notices under the Digital Millennium Copyright Act. If you believe content on Civlso infringes your copyright, send a notice to help@denadlabs.com including: a description of the copyrighted work, the location of the allegedly infringing material, your contact information, a statement that you have a good-faith belief the use is unauthorized, and a statement made under penalty of perjury that the notice is accurate and that you're authorized to act on the copyright owner's behalf. If your content is removed and you believe that was a mistake, you may send a counter-notice with a similar statement, and we'll follow the process the DMCA sets out for restoring it. We may terminate accounts that are repeat infringers.
The Service is provided "as is" without warranties of any kind. We do not guarantee that it is error-free or that it will help you pass any exam.
To the maximum extent permitted by law, Denad Labs LLC is not liable for any indirect or consequential damages arising from your use of the Service.
If a disagreement comes up, contact help@denadlabs.com first — most things can be resolved directly, and both sides agree to try in good faith for at least 30 days before starting any formal proceeding.
If that doesn't resolve it, you and Denad Labs LLC agree that any dispute will be settled by binding individual arbitration rather than in court, under the Consumer Arbitration Rules of the American Arbitration Association. Either side can instead bring an individual claim in small claims court if it qualifies. There is no right to a jury trial, and disputes will be handled individually — neither side can bring a claim as a class action, consolidated action, or in a representative capacity, and an arbitrator can't combine more than one person's claims without everyone's consent.
You may opt out of this arbitration agreement by emailing help@denadlabs.com with the subject "Arbitration Opt-Out" within 30 days of first creating your account. If you opt out, disputes will instead be resolved in the state or federal courts located in Washington State, and both sides consent to jurisdiction there.
If any part of this section is found unenforceable, the rest of it stays in effect, and unresolved disputes will go to the courts described above instead.
These Terms are governed by the laws of the State of Washington, USA, without regard to conflict-of-law rules.
We may update these Terms. Continued use after changes means you accept the updated Terms.
Questions? Contact help@denadlabs.com.